Shipment Policy

Shipping Policy

Order Processing

Orders are processed within 1-3 business days after payment confirmation. Orders placed during weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates

Shipping charges and delivery timelines vary depending on your location and chosen shipping method:

- Standard Shipping: 3-7 business days (Free for orders over $50, otherwise $5.99)
- Express Shipping: 1-3 business days ($14.99)

Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. Please allow 24 hours for the tracking information to become active.

Damages & Lost Packages

We are not responsible for lost or damaged packages caused by shipping carriers. If your order arrives damaged, please contact us within 48 hours with pictures of the damaged items and packaging to initiate a claim with the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an order is returned due to incorrect or incomplete information, additional shipping fees may apply for reshipment.

Returns & Exchanges

For details regarding returns and exchanges, please visit our Return Policy page.

For questions or concerns about your shipment, please contact our customer service at support@mayeyowesternwear.com.